Privacy Policy
At World Packages Tours, your privacy is our top priority. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European privacy laws. This privacy policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
We may collect the following types of personal data when you use our website or services:
Personal Identification Information: name, email address, phone number, and payment details
Booking Information: tour preferences, dates, participant numbers, special requests
Website Usage Data: IP addresses, browser types, device information, and navigation patterns
Marketing Preferences: newsletter subscriptions, promotional consent
2. How We Use Your Information
Your information is used only for purposes directly related to providing our services:
To process bookings and manage your travel arrangements efficiently
To communicate updates, promotions, and personalized offers (with your consent)
To improve website functionality, usability, and content
To ensure legal compliance and respond to regulatory requests
3. Legal Basis for Processing
We process your data under the following legal grounds:
Performance of a contract (booking and travel arrangements)
Consent (marketing communications and newsletters)
Compliance with legal obligations
Legitimate interests (website optimization, service improvement, fraud prevention)
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. Data may only be shared with trusted partners and service providers for the purpose of:
Organizing and delivering tours and travel services
Payment processing and secure transactions
Legal compliance, safety, and emergency situations
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Under GDPR, you have the following rights:
Access: Request a copy of your personal data we hold
Correction: Update or correct inaccurate or incomplete information
Deletion: Request that your data be deleted when no longer necessary
Restriction of Processing: Limit how your data is used
Objection: Object to certain processing activities, including marketing
Data Portability: Receive your data in a portable format for transfer
7. Data Security
We employ technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our systems are regularly reviewed and updated to maintain high security standards.
8. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and tailor content to your interests. For details, see our Cookie Policy.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
World Packages Tours
Address: Gotthelfstrasse 98a, 4045 Basel, Switzerland
Phone: +41 79 883 91 07
Email: info@worldpackegestours.com
